Ken spent the whole day watching college basketball at home and was disappointed when his favorite team lost a big game. He thought he'd cheer himself up the next morning and called up Soapy Massage for an appointment. When arriving at Soapy Massage, Evelyn answers the door and invites Ken in. They sit on the sofa and begin talking. Ken says he sat around all day yesterday watching college basketball and was upset when his team lost. Evelyn said he came to the right place for some cheering up and unwinding.